Terms of Service
Please read these terms carefully before using our services
1. Introduction
Welcome to The Fit Fork. These Terms of Service govern your use of our website, mobile application, and services. By accessing or using our services, you agree to be bound by these Terms.
2. Definitions
"Service" refers to The Fit Fork website, mobile application, and meal delivery service. "User," "You," and "Your" refer to the individual or entity using our Service. "We," "Us," and "Our" refer to The Fit Fork.
3. Account Registration
To use certain features of our Service, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4. Ordering and Delivery
Orders must be placed by the weekly cutoff time (as mentioned in shipping policy). Delivery times are estimates and may vary based on your location and other factors. We are not responsible for delays in delivery due to circumstances beyond our control.
5. Payment Terms
You agree to pay all fees and charges associated with your use of our Service. All payments are processed securely through our payment processors. For subscription plans, you authorize us to charge your payment method on a recurring basis until you cancel your subscription.
6. Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellations must be made before the weekly cutoff time to avoid charges for the following week. If you are not satisfied with your meals, please contact our customer service team within 7 days of delivery. Refunds or credits may be issued at our discretion.
7. Privacy Policy
Our Privacy Policy describes how we collect, use, and share your personal information. By using our Service, you agree to our Privacy Policy, which is incorporated by reference into these Terms.
8. Intellectual Property
All content on our Service, including text, graphics, logos, images, and software, is the property of The Fit Fork or its licensors and is protected by copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
To the maximum extent permitted by law, The Fit Fork shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through other communications. Your continued use of our Service after such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.