Privacy Policy

At The Fit Fork, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.

We may use the information we collect for various purposes, including:

• Providing Services: Processing orders, delivering meals, managing your account, and providing customer support
• Personalization: Customizing your experience, recommending meals based on your preferences and dietary needs
• Communication: Sending order confirmations, delivery updates, responding to inquiries, and providing information about our services
• Marketing: Sending promotional emails, special offers, and information about new products or features (you can opt out of marketing communications at any time)
• Improvement: Analyzing usage patterns to improve our website, app, and services
• Research: Conducting research and analysis to better understand our customers' needs
• Security: Protecting our services, preventing fraud, and enhancing security
• Legal Compliance: Complying with applicable laws, regulations, and legal processes

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Delivery and logistics partners
• Customer service providers
• Marketing and advertising partners
• Analytics providers
• IT and cloud service providers

These service providers are only permitted to use your information to provide services to us and are required to maintain the confidentiality of your information.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. Cookies are small text files that are stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website and services
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality Cookies: Used to recognize you when you return to our website and to personalize content
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant advertisements

Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive information
• Secure networks and servers
• Regular security assessments
• Access controls for employees
• Employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request access to your personal information
• Correction: The right to request that we correct inaccurate or incomplete information
• Deletion: The right to request that we delete your personal information
• Restriction: The right to request that we restrict the processing of your information
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to our processing of your personal information
• Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us. We will respond to your request within the timeframe required by applicable law.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

If you believe we might have any information from or about a child under 13, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.